By purchasing our product(s) you indicate that you have read and agree the Terms & Conditions detailed on this page.
Licenses are valid for one year from the date of purchase. A valid and active license key is required to get access to downloads, the latest updates and support for purchased plugins and themes. After one year, license keys may be renewed for the full price of a new license.
KryptoniteWP (flowdee Media, Florian Daugalies) grants each customer a non-transferable license to use the software for internal use, and as defined by the terms set in the customer’s chosen license package.
The customer/license-holder may not on-sell the originally-purchased license key provided by KryptoniteWP (flowdee Media, Florian Daugalies), to other users of the license (such as clients) for commercial benefit. Additionally, the customer may not sublicense, to any person or entity, any rights to distribute the software or license key. We will only provide support services to the original customer/license-holder with a legitimate license key, and consider any other uses of this license key for support queries as fraudulent.
We reserve the right, at any time, to modify or discontinue, temporarily or permanently, a license with or without notice. Prices of all products are subject to change. Notice of price changes will be made on the site.
Updates are included for free for one year. If you have a valid and active license key, and your plugin or theme supports it, updates will be delivered automatically from the WordPress dashboard. If your plugin or theme does not support automatic upgrades, then updates can be downloaded from your account page, as long as you have an active license.
Support for purchased plugins and themes is given up to one year after the purchase date. If you wish to get support after one year, you must purchase another license for the plugin or theme wish to get support for.
Support will not be given to questions relating to general PHP or WordPress functionality or those that feature aggressive tones. Please note that WordPress has a big history of conflicts between plugins.
In order to get support, you must provide your received license.
Our plugin and themes are guaranteed to function on a clean installation of WordPress on a properly configured web server. We do not guarantee it will function with all 3rd party plugins, with all web browsers or with all web hosts. We are not responsible for any plugin compatibility conflicts that may occur. It is our policy to support our plugins as best we can and we will provide support for 3rd party plugin conflicts at our discretion or as time allows. We are not responsible for any data loss that may occur as a result of installing our plugins or themes.
If you have problems getting plugins or themes to work, we will be happy to provide a full refund within 14 days of the original purchase. After 14 days, no refunds will be given. Before a refund will be granted, you must allow us to try and help solve any problem you have by opening a support ticket.
NOTE: refunds will not be granted if you simply decide not to use the purchased products. We stand behind our products and will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why.
We reserve the right to change or modify the current Terms and Conditions with no prior notice.