Pre-Sale Questions

  • Do you offer a trial before purchase?
    We do not provide trials of our plugins and themes. In general you can find screesnhots and even live demonstrations on the related download detail pages, which helps you to get a better idea of the software and its included functionality.
  • What payment methods do you accept?

    We accept PayPal and Credit Cards which will be processed via our secure payment providers. Payment details are encrypted and secure. No card details are stored on our server.

  • Do you offer support?
    Yes, we offer support for all customers with a valid license key. You can access our support center here. Support is provided via our Knowledge Base and documentations. Ff you can’t find a solution, please get in in touch with us via email.

Licensing

  • How long does a licence last?

    Your license key is valid for one year from the purchase date. You need an active license key for continued access to automatic updates and support.

    However, the plugin/theme will be usable even without having an active license.

  • Do I need to renew my license?

    Your license key is valid for one year from the purchase date. You need an active license key for continued access to automatic updates and support.

  • Can I cancel my subscription?

    Yes, your subscription can be canceled at any time from your account page. You will retain access to support and updates until your license key expires, one year from the purchase date.

  • Is it possible to upgrade an existing license?
    Of course you are allowed to upgrade a license at any time via your account page. The remaining amount can be paid by one of our offered payment methods.